Fees and Payment Policy

Effective date: 11 November 2026

Pricing and available methods

Babyroo is operated by Shah & Co. Prices are in Indian rupees. The total payable, including applicable taxes, shipping and other mandatory charges, is disclosed before confirmation. Available payment methods and any cash-on-delivery conditions are shown at checkout. No method is guaranteed unless offered for that order.

Payment processing

Use only payment instruments you are authorised to use. Payments are processed through the providers offered at checkout. Do not share OTPs, passwords, card PINs or UPI PINs with customer support.

Failed or duplicate payments

If payment is deducted but no order confirmation arrives, or a duplicate charge appears, contact us with the transaction reference. We will investigate with the relevant provider and arrange any refund due. Bank processing time may be additional. Do not place repeated orders solely because confirmation is delayed without first checking the transaction.

Errors, cancellation and refunds

We will contact you about a material pricing error and will not charge a revised price without agreement. Orders that cannot be fulfilled will be refunded. Our Returns, Refunds and Cancellation Policy explains remedies. Nothing in this policy limits statutory rights.

Shah & Co — Babyroo
5, Pillaiyar Koil Street, Pallavan Nagar, Nerkundram, Chennai, Tamil Nadu – 600107, India.
Phone: +91 91766 54785
Email: Babyroo.in@gmail.com