Terms of service

Effective date: 11 November 2026

Babyroo is operated by Shah & Co. These terms apply to babyroo.in purchases together with our shipping, refund and privacy policies.

Eligibility and product information

Purchasers must be at least 18 and legally capable of contracting. Parents and guardians may purchase for children. Review ingredients, allergens, age suitability, quantity and instructions before ordering; read the physical label before use and report discrepancies. Reasonable natural variation does not excuse spoilage, unsafe food or failure to meet stated specifications.

Prices, payment and orders

Prices are in Indian rupees. Taxes, shipping and all mandatory charges are disclosed before confirmation. Payment options are those displayed at checkout. Purchases require affirmative confirmation. An acknowledgement confirms receipt; acceptance occurs on dispatch confirmation unless expressly confirmed earlier. We will contact you about unavailability or a material listing/pricing error. No substitution or revised charge will be made without agreement. Payments for orders we cannot fulfil will be refunded.

Delivery, cancellation and remedies

Dispatch is within 24 hours of confirmation, with delivery estimated 3–5 days after dispatch. Our shipping and refund policies explain arrangements and remedies and preserve statutory rights.

Safe use and website conduct

Follow labelled preparation, age, storage and use instructions. Do not consume products with damaged seals, spoilage or an expired use-by date. General information is not personalised medical advice. Reviews must reflect genuine experience and avoid unlawful content or another person’s private information. Do not use the site for fraud or interfere with security. Commercial reproduction of original branding, images or content requires permission except as allowed by law.

Responsibility and governing law

We remain responsible for legally imposed obligations, including safety, accurate descriptions and consumer remedies. Nothing excludes liability that cannot be lawfully excluded or restricts access to a competent consumer commission, court or regulator. Indian law applies. Consumers retain jurisdiction rights, including where they reside or work when permitted. Updates apply prospectively and do not remove existing-order rights retrospectively.

Read our full Terms and Conditions, Shipping Policy, Refund Policy and Privacy Policy.

Shah & Co — Babyroo
5, Pillaiyar Koil Street, Pallavan Nagar, Nerkundram, Chennai, Tamil Nadu – 600107, India.
Phone: +91 91766 54785
Email: Babyroo.in@gmail.com