Terms and Conditions

Effective date: 11 November 2026

Business and scope

Babyroo is operated by Shah & Co. These terms apply to purchases through babyroo.in, together with our Shipping, Returns/Refunds/Cancellation and Privacy Policies.

Eligibility

You must be at least 18 and legally capable of entering into a contract to place an order. Parents and guardians may purchase for children.

Product information

Review product descriptions, quantities, ingredients, allergen information, age suitability and instructions before ordering, and read the physical label before use. Contact us about any discrepancy. Natural ingredients may reasonably vary in colour, taste or texture; this does not excuse spoilage, unsafe food or failure to meet stated specifications.

Prices and payments

Prices are in Indian rupees. Applicable taxes, shipping and any other mandatory charges are disclosed before order confirmation. Payment options are those displayed at checkout. Purchases require your affirmative confirmation. We will not add optional purchases through preselected consent.

Orders and availability

An acknowledgement confirms receipt of your order. Acceptance occurs when we send dispatch confirmation unless expressly confirmed earlier. If an item is unavailable or a material listing or pricing error affects your order, we will contact you. We will not substitute products or charge a revised price without your agreement. Payments for orders we cannot fulfil will be refunded.

Delivery and remedies

Orders are dispatched within 24 hours of confirmation, with estimated delivery 3–5 days after dispatch. Our Shipping and Returns/Refunds/Cancellation Policies explain arrangements and remedies. They do not reduce your statutory consumer rights.

Safe use

Follow labelled age suitability, preparation, storage and use instructions. Do not consume products with damaged seals, signs of spoilage or an expired use-by date. General website information is not personalised medical advice or a substitute for prescribed treatment.

Reviews and acceptable use

Reviews must reflect genuine experience and must not disclose another person’s private information or contain unlawful or misleading content. Do not misuse website security or use the site for fraud. Babyroo branding, photographs and original content may not be commercially reproduced without permission except as permitted by law.

Responsibility and rights

We remain responsible for obligations imposed by law, including product safety, accurate descriptions and consumer remedies. Nothing excludes liability that cannot lawfully be excluded, or limits access to a competent consumer commission, court or regulator.

Governing law and changes

Indian law governs these terms. Disputes may be brought before authorities or courts having jurisdiction under applicable law, including a consumer’s place of residence or work where permitted. Updates apply prospectively and do not retrospectively remove rights relating to existing orders.

Shah & Co — Babyroo
5, Pillaiyar Koil Street, Pallavan Nagar, Nerkundram, Chennai, Tamil Nadu – 600107, India.
Phone: +91 91766 54785
Email: Babyroo.in@gmail.com